FAQ
Who sources your products
We've been on a taste-testing journey here at Free Bar, swirling, sniffing, and sipping our way through a grand total of 200+ non-alcoholic delights. And let me tell you, it's been a fun ride! We’ve done the homework so you don’t have to – curating a lineup of the most fabulous, trend-setting choices that we believe will absolutely tickle your taste buds.
So, if you’re ready to dive into the avant-garde world of non-alc wonders, we're here to guide you through it, every sip of the way. Cheers to the best in taste and health!
Do you do custom orders?
Got a specific non-alcoholic gem you’re hunting for? Or maybe you’re eager to discover a new, tantalizing alternative? We’ve got you! Reach out to us anytime – we’re here to help you navigate our trendy selections or find that perfect sip just right for your taste. Let’s make your drink dreams come true, together! Just hit up our Contact Us page, and let’s chat!
Why do some of your products say 0.5% alcohol?
Did you know that beverages with 0.5% ABV are officially in the non-alcoholic zone? Yep, that's right! Our bodies are amazing at handling that tiny splash of alcohol, zapping it quicker than you can say "Cheers!" This means you can enjoy that fab drink without any of the effects of alcohol, keeping it light, lively, and on-point with your health-conscious vibe. So, go ahead, explore those trendy, almost-alcoholic sips with confidence and stay fabulously hydrated!
Shipping
When will I receive my package?
After you've picked out your latest non-alcoholic faves, we'll zip a shipping notification your way via email within 3 blissfully short business days.
Want to keep an eye on your goodies as they journey to your doorstep? No sweat! You can follow along with your order's adventure using the link we send over, or simply by logging into your account for all the deets.
We're all about keeping things breezy and transparent - it's like tracking the latest trends, but instead, you're tracking your soon-to-arrive treasures. Get ready to raise your glass to simplicity and excitement, wrapped up in one!
What happens if my package doesn't arrive within the estimated time?
If your eagerly awaited package seems to be taking the scenic route (you know, longer than we all expected) or if that status is stubbornly sticking to 'In Transit', don't you worry! We're here on standby, ready to spring into action.
All you gotta do is drop us a line through our Contact Us page. We're all about diving deep to sort it out, making sure your non-alcoholic treasures are back on track and heading straight to your door, where they belong.
What if my package says it was delivered but has not actually arrived?
If you're checking your doorstep but that package is playing a magic trick on you (marked as 'delivered' but nowhere to be found), don't stress! Reach out to us through the Contact Us page and let’s unravel this mystery together.
We'll put on our detective hats and look into it for you. While we're talking solutions, just a heads up that a free replacement isn't a given, but we're committed to making things right.
About us
Who is Free Bar?
We are motivated by our health and well-being. We are a passionate, hardworking and motivated team that is looking to bring to build our business and connect with our community.
The founding team started Free Bar to scratch our own itch as we were all ex-alcohol drinkers and stopped drinking for a variety of reasons. We aim to share our passion for non-alcoholic beverages with our community and help them find their favourite new drinks.
We are proudly based in Hamilton.
What's with the name?
Our friends lovingly refer to our house as "Free Bar" because we love to host parties and provide the drinks for free. When we were looking for a name, we wanted to nod to the alcohol-free movement and something that was deeply personal. We love it and hope you do too.
Free Bar's Mission
Free Bar's goal is simple, to create a community through discovery and exploration of non-alcoholic beverages.
Whether you are drinking less alcohol or not drinking alcohol entirely, we want to explore the non-alc space and find beers, cocktails and ciders that connect with your taste and lifestyle.